Terms & Conditions
- Repairs are typically diagnosed within two to three working days – we will advise you of our diagnosis (once this takes place) and the projected repair time
- No Goods are sold on a trial basis.
- We do not warrant the suitability of goods. Please check the suitability of products with your system and/or the manufacturer before ordering.
- All items, offers, specifications and prices are correct and believed in good faith to be available at the time of going to press but may change due to circumstances beyond my control.
- All parts for repairs or upgrades will be sourced by Clissold Computer Doctor A deposit of 50% is required prior to the commencement of any works
Warranty and Returns
- Devices brought into the office for repair purposes carry a 90 day warranty. The warranty period will commence from Invoice date.
- Any repaired devices not collected after 45 days will be disposed off without further notice
- Damage and defects which are in our opinion directly caused by incorrect or improper use, neglect, or mishandling by the customer are specifically excluded from any guarantee given or implied.
- Whilst every effort will be made to ensure safe Data handling, Clissold Computer Doctor shall not accept responsibility for any loss of Data.
- Any software configuration, installation or virus removal carried out and demonstrated to the Customer as working correctly is from that stage a completed task. If a similar fault occurs they will be treated as chargeable and will form a new contract.
- If a system is returned under warranty we cannot guarantee safety of any classified Data. It is the Customer’s responsibility to Backup all Data including Application Programs prior to returning any system back to our office.
- We will only support the Operating System supplied by us.
- Manufacturer’s own extended warranties are to be used by the customer directly with the Manufacturer.
- We are not liable for any consequential loss or expenses, however caused, including incidental return costs.
- These statements do not affect and are in addition to the customer’s statutory rights. Except where stated otherwise. All costs exclude Carriage.